Aloha Property Management Solutions

Aloha HotelManager is the most powerful, simple, and affordable property management system available. Not only is the software powerful enough to run the largest hotel operations, it’s affordable enough for hotels under 50 rooms. Intuitive design makes it the program of choice among users and general managers over competitive programs. With powerful operations automation, yield management, Internet connectivity and over 300 standard reports, HotelManager offers you more features than any other software in its class for less. HotelManager is a flexible, modular system that you can buy all at once or expand as you want to add features. HotelManager includes Front Office, Add-on Modules, and Interfaces to your other devices and software.

Features Include:

Front Desk: The HotelManager Front Desk Plate was designed with the end-user in mind. Simple graphics, and navigation puts our software in a class by itself.
Reservations: Making reservations has never been easier. Customize your reservation form to include the information that is most important to your property. Whether you're an experienced reservationist or it’s your first day on the job. HotelManager has a logical flow that makes it easy.
Check-In and Check-Out: If you can count to five, you can check in a guest with HotelManager. Our 5-step process gets guests checked in quickly so they can enjoy your property, not stand in line at the front desk. Automated features make check-in a snap.
In-House Guest: HotelManager in-house guest features give front desk staff a world of information to service their guests.
Auto Book Groups: Auto Book Groups streamlines your tour and airline crew reservations by centralizing processing of these reservations. Although this feature is excellent for these specific types of groups, it will work for any group.
Package Plans (Inclusive Charges): Each package component is broken out to the appropriate revenue department in HotelManager, but can be displayed as an inclusive package to guest on folio.
Rates: Seasonal rate structure and rate levels are available for standard rate setup. Optional configuration choices, per rate type include X nights free, minimum nights, days included, rate includes tax, assignment of rate to a specific day of the week, maximum % of arrivals, special rate for more than X number of rooms, minimum number of guests, and needs guarantee.
Extra Guest Charges: Configure all standard extras charges directly in HotelManager for staff selection. Nightly parking fees, safe charges, safety deposit boxes, business center passes, etc. Any extra charge that is per room, per guest, per night, or per stay can be configured and attached to the guest accordingly.
Client Profiles: HotelManager Client Profiles is one of the most powerful customer relationship management platforms available in any lodging system. We can collect more information about your clients than you can imagine. But don't let that scare you. While you have a powerful system, you can easily customize the software to hide all of the fields you don't use. It's as easy as point and click.
Daily Log: Keep your logbook online instead of at the Front Desk. By adding the Daily Log of property activities to HotelManager, you are able to keep all departments up to speed with what is going on at your property.
Accounts Receivable: HotelManager has a robust front-end accounting system that automates time-consuming tasks.
Commission Processing: All affiliations can have commissions. A Company could have a special agreement that includes a commission of bookings, as could Travel Agents (most common), Wholesalers, and even Group Masters. All of these are considered Affiliations and may have commission needs. HotelManager automatically calculates commissions due for each affiliation per reservation.
Audit: HotelManager offers you a one-button end-of-day audit process that does not require the entire property to be off line. All interfaces and terminals will be "on line" during the end of day process. Select and configure property specific audit reports. You’ll have over 300 standard reports to choose from and you have the option of configuring unique Pre-Audit, and Post Audit reports.
Maintenance Tickets: Our instant maintenance ticket screen provides a fast and reliable way for any staff member to log, dispatch and follow-up on maintenance problems.
Housekeeping: With HotelManager your housekeeping staff has access to everything they need to get the job done, but nothing more. Housekeeping can access: Lost & Found, Messaging, Room Blocking, Maintenance Tickets, and Housekeeping.
Lost & Found: With HotelManager Lost and Found, all property staff have can find, enter, and track lost items easily.
Internal Messaging: HotelManager comes with a built-in property messaging system that allows the staff to communicate in real-time with each other. What makes this simple system powerful is that each message shows you if and when it was read by the recipient, not just when it was sent. Each staff member has a simple in-box that’s fast and easy to use.
Security: What do you do when charges mysteriously disappear from a guest folio? How would you track this in your current system? HotelManager offers extensive security profiles to ensure your staff is on a need-to-know basis.
Alerts: The system automatically notifies you when events occur such as a room was sold below the minimum rate; a rate was discounted; the bank was over or under; a call posting failed or duplicate reservations were made from an internet system.
Event Viewer: With event viewer you can look at anything that occurred in your operation at a glance. Do you want to know when guests got refunds? How about when a close was made out of balance or when commission checks were cut? Event viewer gives you the information you need to do your job as a manager instantly, without having to page through reports to find it.
Log-in Notes: Log-in notes allow you to post a message to all of your users that is viewed when the log into the system.
Standard Documents: Simple word processor built into HotelManager. Create your own contracts, follow up notices, thank you letters, confirmation letters, etc. Print directly from the record you are using.

Add-on modules available for Aloha HotelManager include:
CentralReservations, Activity Planner, Multi-Property Management, Concierge, Contracts and Allotments, Revenue Management, ClubManager, Maintenance Management, Housekeeper

HotelManager, CondoManager, and TimeshareManager integrate into a powerful family of applications that offer you:

• A fast solution that you can implement right now, not months or years from now.
• A very affordable solution that will pay for itself quickly in tangible cost savings and revenue potential.
• A flexible solution that fits your business, so you don’t have to change how you do things to fit our software. We change to fit you instead.
• An easy-to-use solution that makes everybody productive and requires minimal training.